Help & Faqs

Need help with your order?

Do you need help ordering Car Mats, Seat Cover, Car Mat Fixings, Car Boot Liners or Pet Travel Accessories? A member of our team will be able to help you choose the right product for your vehicle, they will also be able to place an order on your behave and take payment.

Alternatively, many of our Frequenlty Asked Questions are answered below:

Yes, we can add coloured and patterned trims to rubber car mats

Yes you can choose the colour of the car mat itself, the colour and material of the trim that goes around the car mat. You can also add up to 20 characters of embroidered text in a number of different colours.

Standard Car Mats are made from black 450g looped polyamide automotive carpet with an anti-slip backing and double thickness heelpad. The Car Mats are finished with a fully bound cloth trim.

Luxury Car Mats are made from 650g straight cut pile automotive carpet with an anti-slip backing and double thickness heelpad. The Car Mats are finished with a fully bound cloth trim.

A carpet heelpad protector is added to both our standard and luxury car mats. You can however opt to have no heelpad or add a PVC or Rubber heel protector. 

Exclusive Car Mats are made from 850g straight cut pile automotive carpet with an anti-slip backing. The Car Mats are finished with a fully bound trim and a PVC heelpad can be added

All three types of car mats can be personalised by choosing a different coloured edging or embroidery. The luxury and exclusive car mats also come in a range of different colours.

Tailor-made car mats are cut by the latest CAD technology to fit the condors of your cars floor and clip into place to prevent movement whilst driving. Cheap car mats are poor quality and will wear out quickly, meaning they will need to be replaced more often. Our car floor mats are made from high quality automotive carpet to ensure they last longer.

Yes you can cancel your order but only before it has gone into production. Orders are normally processed the next working day. Please let us know by calling customer services on 01623 645100 or emailing us at sales@premierproductsltd.co.uk

We currently deliver to the UK, Channel Islands, Shetland Islands, Isle Of Man, Isle of Wight and Ireland (Eire) Please contact us if you would like an item delivering to another country, we may be able to offer this service at an extra cost.

We aim to deliver your order within 3-5 working days.